Support
A number of Ngene users have been affected by an issue which deactivates/expires their Ngene installation. For more details, including a fix, read this forum post.
There exists an active forum where registered users and Ngene developers engage and assist in using Ngene and stated choice experimental design more generally. We encourage all users to first find answers in the manual or look for answers by searching through the forum before posting any new questions. Everyone can read the discussions on the forum, while registered users can participate in any of the discussions.
Please visit the forum and register yourself by creating a user name and password. After registration, please email your user name to contact@choice-metrics.com so that we can activate your account. Once activated, you will be able to post messages.
Note that we answer posts at our discretion. Although it cannot be expected that we reply to all posts, we try to assist where we can and as quickly as possible (time permitting).
Please posts Ngene specific questions in the Ngene forum, and more general questions in the Stated choice experimental design forum.
Forum
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All posts must maintain a level of respect, and not be abusive, contain offensive language, etc. The administrator reserves the right to edit or delete posts that are deemed offensive, or otherwise inappropriate for this site. Also, posts that are in the wrong forum may be moved or closed by the forum moderators.
Each year several courses are offered using Ngene, typically as part of a more general course in discrete choice analysis. Courses taught by one of the developers of Ngene are offered each year in Sydney (Australia) around July, and in London (UK) around November. Courses are sometimes also offered in other countries (in the past in the Netherlands, US, Italy, and Singapore). A list of announced courses can be found in this forum post.
Courses
To receive information about updates of Ngene, please join our mailing list. This mailing list is only used by ChoiceMetrics to make key announcements. These will typically be concerning the availability of point releases and new versions of Ngene. Occasionally other announcements will be made regarding stated choice experimental design and information on courses offered with Ngene. You can unsubscribe at any time.
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